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My tracking number is not updating the progress Why?

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Once you've received a tracking number, your package begins its journey to your door.

Unfortunately, postal services do not always scan parcels in a timely manner. So please be patient with updating your tracking number, sometimes it can take up to 6 days for shipping information to become available.

If you have any issues with your tracking number not responding, please contact us via live chat and we will resolve any issues.

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